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3 min read
By Marcus Bennett

Grocery & CPG

Iceland Dug Into 50 Years of Paper Records to Revive Its £1 Pricing Play

UK grocer Iceland searched 50 years of paper records to trace its £1 pricing history — and is digitizing with Preservica so the next dig takes hours, not days.

Aisles Abroad: How a UK grocer is looking to its past to help tackle today’s affordability crisis
PhotoAisles Abroad: How a UK grocer is looking to its past to help tackle today’s affordability crisisAlbanyColley / pixabay

At a glance

  • Iceland Foods operates about 900 UK stores and launched its 'round pound' pricing strategy about 20 years ago, near bankruptcy in 2004.
  • The grocer swung from a 10% sales decline to 20% year-over-year growth by early 2006.
  • Archivist James Shaw said a historical pricing research task took days manually but should take about two hours once records are digitized with Preservica.
  • Iceland and Preservica have worked together for about three years; Preservica also serves McDonald's, John Lewis and the UK's National Archives since 2001.
  • Iceland plans to reintroduce a discontinued product, found in an old staff magazine, early next year.

Iceland Foods, a UK discount grocer with roughly 900 stores, searched its own paper archives to reconstruct the history of its 1-pound ($1.34) pricing strategy — and the project took its archivist days of manual digging. The retailer now wants that kind of research to take hours, not days, as it leans on its past to fight today's affordability crisis.

The marketing push started with a simple request. Iceland recently added a wave of new products to its one-pound range and wanted to promote how long certain items have held that price point.

"We introduced a lot more new products at the one-pound range than we had for a while, and we wanted to run some promotion on this. I was presented with a big list of products and asked how long — [for] as many of these products as you can find — [they] have been one pound for," said James Shaw, the company's archivist.

Why the £1 price point matters to Iceland

Iceland launched its "round pound" pricing strategy about 20 years ago, according to its website, while recovering from a financial downturn that nearly pushed it into bankruptcy in 2004. The turnaround was dramatic: the grocer went from a 10% sales decline to 20% year-over-year sales growth by early 2006.

Two decades later, the strategy is still front and center. Iceland heavily promotes products costing 1 pound or less — fresh and frozen foods, snacks and candy — through store-window ads, in-store signage and its website.

But answering the marketing team's question meant Shaw had to manually search old price lists, product materials and other paper records. That friction is the point: Iceland has amassed records since its founding in 1970, and the company wants to mine that trove to sharpen its value proposition.

Can digitization turn archives into a marketing asset?

Iceland is working with Preservica, a technology company that digitizes corporate archives and makes them searchable. The partnership began about three years ago, and Shaw said Iceland has made substantial progress migrating its records to Preservica's platform.

The payoff, in Shaw's estimate: a research task that took him a few days would probably take a couple of hours once records are fully digitized. That's a meaningful speed gain — but note it's a projection, not a measured result, and the migration isn't finished yet.

Preservica's client list includes McDonald's and UK retailer and financial services company John Lewis, said CEO Mike Quinn. The company has also provided digital records-management technology to the UK's National Archives under an arrangement dating to 2001.

Quinn said anniversaries of iconic products often drive interest in archives. "You go to the marketing team. They haven't got stuff from three years ago, let alone 30 years ago. So, naturally, the team [they] go to is the archives," he said.

He also stressed a less obvious use: proving ownership. "Preservation shows you the provenance and it shows you the authenticity, and you can get your trail right back to the original physical asset or the original digital asset," Quinn said.

What comes next: a revived product from an old staff magazine

Iceland is already converting archival finds into merchandise. The grocer plans to introduce a product early next year inspired by an item it stopped selling years ago, which was featured in an old staff magazine, a company spokesperson said in a statement.

"This discovery included previously unseen packaging artwork and enriched our understanding of the product's history. As a result, we're excited about the potential to reintroduce this nostalgic favourite to a new generation of shoppers," the spokesperson said, adding that quick access to historical information is "a significant asset for the business."

For retailers sitting on decades of untapped records, the message is straightforward: nostalgia sells, but only if you can find it fast enough.

Source: Grocery Dive

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Marcus Bennett

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News editor covering companies, deals and strategy in trade marketing, shopper marketing, trade promotions, category management at Target Marketing.

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